General conditions

We are CRE@MD.
Count H. Goethals Avenue 29
9840 De Pinte
BE 0863891403

Article 1 – Definitions

In these terms and conditions, the following definitions shall apply:

  1. Ancillary contract: a contract in which the consumer acquires products, digital content and/or services in connection with a distance contract and these items, digital content and/or services are provided by the operator or by a third party on the basis of an arrangement between that third party and the operator;
  2. Reflection period: the period within which the consumer can exercise his right of withdrawal;
  3. Consumer: the natural person not acting for purposes related to his trade, business, craft or profession;
  4. Day: calendar day;
  5. Digital content: data produced and delivered in digital form;
  6. Contract for an indefinite period of time: a contract for the regular supply of goods, services and/or digital content for a specified period of time;
  7. Durable data carrier: any device – including e-mail – that enables the consumer or entrepreneur to store information addressed to him personally in a way that allows future consultation or use for a period of time appropriate to the purpose for which the information is intended, and that allows unaltered reproduction of the stored information;
  8. Right of withdrawal: the consumer’s ability to waive the distance contract within the cooling-off period;
  9. Entrepreneur: the natural or legal person offering products, (access to) digital content and/or services to consumers at a distance;
  10. Distance contract: a contract concluded between the trader and the consumer under an organized system for the distance sale of products, digital content and / or services, where up to and including the conclusion of the contract exclusive or joint use is made of one or more means of distance communication;
  11. Model withdrawal form: the European model withdrawal form included in Annex I of these terms and conditions. Annex I need not be made available if the consumer does not have a right of withdrawal with respect to his order;
  12. Technology for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur having to be together in the same room at the same time.

Article 2 – Identity of the entrepreneur

CRE@MD trading under the names: ba-sil.be, ba-sil.eu, ba-sil.nl, ba-sil.com, MOOVUMsports.com

Branch address
Count H. Goethals Avenue 29
9840 De Pinte

Accessibility
Email address: info@MOOVUMsports.com

Company number: BE 0863 891 403

Article 3 – Applicability.

  1. These general terms and conditions apply to any offer by the entrepreneur and to any distance contract concluded between entrepreneur and consumer.
  2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, prior to the conclusion of the distance contract, the entrepreneur will indicate in what way the general terms and conditions can be inspected at the entrepreneur’s premises and that, at the consumer’s request, they will be sent free of charge as soon as possible.
  3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent electronically or otherwise free of charge at the consumer’s request.
  4. In the event that specific product or service conditions apply in addition to these general conditions, the second and third paragraphs shall apply mutatis mutandis and in the event of conflicting conditions, the consumer may always rely on the applicable provision that is most favorable to him.

Article 4 – The offer

  1. If an offer has a limited period of validity or is made subject to conditions, this shall be expressly stated in the offer.
  2. The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, they are a true representation of the products, services and/or digital content offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
  3. Each offer contains such information that it is clear to the consumer what the rights and obligations are, which are attached to the acceptance of the offer.

Article 5 – The Agreement

  1. The agreement, subject to the provisions of paragraph 4, is concluded at the time of acceptance by the consumer of the offer and the fulfillment of the conditions set forth therein.
  2. If the consumer has accepted the offer electronically, the entrepreneur shall immediately confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.
  3. If the agreement is established electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures for this purpose.
  4. The entrepreneur may – within legal frameworks – inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation, while giving reasons.
  5. The trader will include the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier, at the latest upon delivery of the product, service or digital content to the consumer:
    1. the address of the establishment of the entrepreneur to which the consumer can address complaints in writing;
    2. the conditions under which and the manner in which the consumer can use the right of withdrawal, or a clear indication of the exclusion of the right of withdrawal;
    3. the information on warranties and existing after-purchase service;
    4. the price including all taxes of the product, service or digital content; where applicable, the cost of delivery; and the method of payment, delivery or performance of the distance contract;
    5. the requirements for termination of the contract if the contract has a duration of more than one year or is of indefinite duration;
    6. if the consumer has a right of withdrawal, the model withdrawal form. In the case of a duration transaction, the provision of the previous paragraph applies only to the first delivery.

Article 6 – Right of withdrawal

  1. If the consumer exercises his right of withdrawal, he shall notify the entrepreneur within the 14-day reflection period after receiving the products by means of the model withdrawal form or in another unambiguous way.
  2. As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer returns the product, or hands it to (an authorized representative of) the entrepreneur. The consumer has complied with the return period in any case if he returns the product before the cooling-off period has expired.
  3. Only unopened products are eligible.
  4. The consumer will return the product with all delivered accessories, in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
  5. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.
  6. The consumer bears the direct cost of returning the product.

Article 7 – The price

  1. The prices of the products offered are valid from the day they appear on the website or for the indicated validity period indicated on the website https://moovumsports.comIn deviating from the previous paragraph, the entrepreneur may offer products or services whose prices are bound to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This bond to fluctuations and the fact that any prices quoted are target prices are stated with the offer.
  2. The prices mentioned in the offer of products are indicated in euros and include VAT, unless otherwise stated.
  3. CRE@MD trading under the names: ba-sil.be, ba-sil.eu, ba-sil.nl, ba-sil.com, MOOVUMsports.com has the right to adjust or correct prices at any time.
  4. CRE@MD is not responsible for communicated prices that are not clearly incorrect, for example due to typing errors and may adjust prices even after the order is placed.
  5. Prices do not include any additional costs such as import duties and taxes that may apply. These local costs depend on the type of region and local customs authorities.

Article 8 –

1.Compliance with the agreement The entrepreneur guarantees that the products and / or services meet the agreement, the specifications listed in the offer, the reasonable requirements of soundness and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations.

Article 9 – Delivery and execution

1.The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.

2.The place of delivery is the address that the consumer has made known to the entrepreneur.

Subject to what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders expeditiously but at the latest within 30 days, unless another delivery period has been agreed. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified no later than 30 days after the order was placed. In this case, the consumer has the right to dissolve the contract without cost.

4.After dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer without delay.

5.The risk of damage and / or loss of products rests with the entrepreneur until the time of delivery to the consumer or a previously designated and made known to the entrepreneur representative, unless otherwise expressly agreed.

Article 10 – Duration transactions: duration, termination and renewal

Termination:

  1. The consumer may terminate an agreement entered into for an indefinite period of time that involves the regular delivery of products or services at any time, subject to agreed termination rules and a notice period not exceeding one month.
  2. The consumer may terminate a fixed-term contract that was entered into for the regular delivery of products or services at any time towards the end of the fixed term, subject to agreed termination rules and a notice period not exceeding one month.
  3. The consumer may enter into the agreements mentioned in the previous paragraphs:
    1. cancel at any time and not be limited to cancellation at a particular time or period;
    2. terminate at least in the same manner as they were entered into by him;
    3. always cancel with the same notice period as the entrepreneur has stipulated for himself.

Extension:

1.An agreement entered into for a definite period, the purpose of which is the regular delivery of products or services, may not be tacitly extended or renewed for a definite period.

  1. Notwithstanding the previous paragraph, a fixed-term contract that has been concluded for the regular delivery of daily news and weekly newspapers and magazines may be tacitly renewed for a fixed term not exceeding three months, if the consumer can terminate this extended contract by the end of the extension with a notice period not exceeding one month.
  2. 2.A fixed-term contract that has been concluded for the regular delivery of products or services may be tacitly renewed for an indefinite period only if the consumer may terminate it at any time with a notice period not exceeding one month. The notice period shall be at most three months in case the contract extends to the delivery of daily, news and weekly newspapers and magazines regularly, but less than once a month. 3.A limited duration agreement to regularly deliver daily, news and weekly newspapers and magazines for introductory purposes (trial or introductory subscription) is not tacitly continued and ends automatically at the end of the trial or introductory period.

    Duration:

    1.If a contract has a duration of more than one year, after one year the consumer may terminate the contract at any time with a notice period not exceeding one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.

Article 11 – Payment

1.When purchasing goods, the purchase amount shall be paid in advance. In the case of an agreement to provide a service, this period begins on the day after the consumer receives the confirmation of the agreement.

2. Where advance payment is required, the consumer may not assert any rights regarding the execution of the relevant order or service(s) before the stipulated advance payment has been made.

3.The consumer has the duty to immediately report inaccuracies in payment information provided or mentioned to the entrepreneur.

4.If the consumer does not timely meet his payment obligation(s), he is, after he has been informed by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 14 days to still meet his payment obligations, after the non-payment within this 14-day period, over the amount due the legal interest and the entrepreneur is entitled to charge the extrajudicial collection costs incurred by him. These collection costs shall not exceed: 15% on outstanding amounts up to € 2,500; 10% on the following € 2,500 and 5% on the following € 5,000 with a minimum of € 40. The entrepreneur may deviate from the mentioned amounts and percentages for the benefit of the consumer.

Article 12 – Complaints procedure and disputes

1.The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure. The entrepreneur will make every effort to address a complaint within 7 days of receipt.

2.All contracts between the entrepreneur and the consumer to which these general terms and conditions relate are exclusively governed by Belgian law and, in the event of disputes, only the competent Belgian courts have jurisdiction. If for reasons of international law another law does apply, the interpretation of the present general terms and conditions will primarily refer to the Belgian Market Practices and Consumer Protection Act.

3.In case of out-of-court settlement of the dispute, the Consumer Ombudsman Service of the FPS Economy is authorized to receive any request for out-of-court settlement of consumer disputes. The latter, in turn, will either process the application itself or forward it to a qualified entity. The Consumer Ombudsman Service can be reached at this link: http://www.consumentenombudsdienst.be/

4.Moreover, in the case of disputes of a cross-border nature, consumers may use the European Union’s Online Dispute Resolution platform via this link: http://ec.europa.eu/odr

Article 13 – Additional or different provisions

Additional provisions or provisions deviating from these general conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Online Payment

Payments at ba’sil Moovumsports are always and only made online. We work with our partner Molly for this purpose. They validate your payment information and ensure a secure transaction of the payment. Available means of payment are

  • iDeal
  • Visa
  • Mastercard
  • PayPal
  • Maestro
  • Sofort Banking
  • Giropay
  • Bancontact

Payment can also be made with a voucher code. This code represents a specific amount. When this code is entered, we will check if this code is (still) valid. If so, the amount will be deducted from the payable amount of your order.